I purchased The 4 function remote for the honda EU000iS back in 2012. That’s right 11 years ago, and I remember back then, watching the install video, and how thorough it was. I remember during the install having to call pinellas to get some advice on installing the choke mechanism. And what sticks out in my mind was how quickly the phone was answered and the question was answered, right then and they’re during that call. Not leave the question, I’ll get back to you. Not text, and I’ll get back to you. It was beautiful!
I’ve been using the remote start on the Honda generator now for the past 11 years on my RV, and it’s still works great, but recently I had the antenna break off. So I called them back and just like 11 years ago, the phone was answered and some questions I had about the antenna were also answered, right then and there, during the call! Beautiful!
The new antenna was in stock and my machine should be soon back in buisness.
Customer service is the key to any great company. I highly recommend Pinellas.
Dave